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 您所選取的商品項目

> Citibank: Global Customer Management

商品編號: 9-395-142
出版日期: 1995/01/20
作者姓名:
Yoshino, Michael Y.;Malnight, Thomas W.
商品類別: General management
商品規格: 20p

再版日期: 1995/10/18
地域: United States
產業: Banking;Finance & insurance
個案年度: 1994 -  1994

 


商品敘述:

Describes Citibank''s worldwide operations, which include activities in developing and developed markets. The bank''s structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S. market. While the bank has an existing organization for handling large multinational customers with significant operations (and thus business) in multiple regions, the bank is considering how also to serve local customers who are in the process of expanding to more than one region.


涵蓋領域:

International business;Change management;Organizational development;Business policy;Organizational design;Strategy formulation;Focusing on customers;Cross cultural relations;Multinational corporations;SWOT analysis;Emerging markets


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